Remote Monitoring Boosts Performance
STATUS
A large construction company faced frustration when offsite staff were unable to access internal systems. Required platforms and systems were unavailable for remote workers, and the organisation’s technical teams were unable to provide senior management with user experience data.
SOLUTION
Using their SOE desktop, a monitoring point was installed at remote sites to audit end-user journeys 24/7. By using an agentless method, deployment was fast and the organisation’s core applications were not compromised by third party code.
IMPACT
Performance and availability of all systems became accessible remotely and the organisation was able to effectively identify, investigate and slash performance problems.
Other Case Studies
App Modification
Effective analysis of the impact of changes to applications was an important requirement for a gaming business. Attempting to track user problems in isolation led to costly and ineffectual tracking.
2 Factor Authentication
Seeking a reduced risk profile, a financial organisation looks into implementing 2FA (Two Factor Authentication) across its internal and external facing systems.
Critical Systems
Adequate monitoring of ESB (Enterprise Service Bus) systems is complex with many moving parts. Organisations such as Emergency Services require intricate work distribution and hosting capabilities.
MPLS to NaaS
Many large organisations are replacing MPLS with NaaS solutions for improved network connectivity and capacity, but the impact on users can be devastating.
Security Updates
Business needs to respond efficiently and effectively to any security threats that pose a risk to systems. However, security solutions such as patches and updates often diminish performance.