Smooth patches and updates
Status
Business needs to respond efficiently and effectively to any security threats that pose a risk to systems. However, security solutions such as patches and updates often diminish performance of applications, adversely impact end users. IT organization does not have tools to accurately measure this performance impact from a consistent benchmark.
Solution
Technology-agnostic solution, measuring from an end user perspective, able to quantify key performance and availability metrics before / after patching. Agentless deployment satisfying high IT security requirements that prevent use of external agents in systems.
Impact
Using Eagle-i, businesses are able to analyze the impact of security patches on the performance of its critical systems. Workload of IT team reduced as agentless monitoring approach removes need for reconfiguration each time systems are patched.
Other Case Studies
MPLS to NaaS
Many large organisations are replacing MPLS with NaaS solutions for improved network connectivity and capacity, but the impact on users can be devastating.
Critical Systems
Adequate monitoring of ESB (Enterprise Service Bus) systems is complex with many moving parts. Organisations such as Emergency Services require intricate work distribution and hosting capabilities.
2 Factor Authentication
Seeking a reduced risk profile, a financial organisation looks into implementing 2FA (Two Factor Authentication) across its internal and external facing systems.
App Modification
Effective analysis of the impact of changes to applications was an important requirement for a gaming business. Attempting to track user problems in isolation led to costly and ineffectual tracking.
Remote Sites
A large construction company faced frustration when offsite staff were unable to access internal systems. Required platforms and systems were unavailable for remote workers.