Enhanced Reliability for Critical Systems
Status
Adequate monitoring of ESB (Enterprise Service Bus) systems is complex with many moving parts. Organisations such as Emergency Services require intricate work distribution and hosting capabilities including mainframe, SaaS and mobile applications. Monitoring for such organisations is further complicated by rigid compliance protocols, preventing code injection into applications.
Solution
Agentless monitoring deployed across all business critical applications complies with strict IT governance requirements. Monitoring across two separate data centres is delivered as a managed service, requiring no in-house IT resources.
Impact
Real-time monitoring of ESB systems performance allows rapid identification of system failures and faster, targeted responses. A managed service delivery model allows technical teams to increase focus on core business responsibilities.
Other Case Studies
Security Updates
Business needs to respond efficiently and effectively to any security threats that pose a risk to systems. However, security solutions such as patches and updates often diminish performance.
MPLS to NaaS
Many large organisations are replacing MPLS with NaaS solutions for improved network connectivity and capacity, but the impact on users can be devastating.
2 Factor Authentication
Seeking a reduced risk profile, a financial organisation looks into implementing 2FA (Two Factor Authentication) across its internal and external facing systems.
App Modification
Effective analysis of the impact of changes to applications was an important requirement for a gaming business. Attempting to track user problems in isolation led to costly and ineffectual tracking.
Remote Sites
A large construction company faced frustration when offsite staff were unable to access internal systems. Required platforms and systems were unavailable for remote workers.