Co-existence - EAGLE-i can co-exist with other system management solutions from vendors such as HP, CA, BMC, IBM and others. EAGLE-i is able to operate even if an existing systems management solution is in place.

EAGLE-i key differentiators include:

	Providing transparency between the service provider and the client with:
	Real-time performance views of IT systems from both the business and technical perspectives
	Objective on-going measurements of service levels predicated on actual end user experiences of the systems performance
	User tailored views of the system – from the big picture down to minute technical details and events
	Ensuring that an IT investment delivers 24/7/365
	Swift problem rectification through real-time, accurate problem identification
	Optional auto- rectification of problems
	Proactive management through predictive systems analysis
	The ability to manage highly complex, widely distributed, constantly changing environments