EAGLE-i delivers end-to-end monitoring and management of applications and underlying infrastructure for large complex corporate environments using an agentless non-intrusive architecture. Significant operational cost savings, capital expenditure optimisation and improved service delivery are possible. This is especially useful for large legacy environments where minimal change is desirable.

Early detection and reduced resolution cycle time of customer-facing systems which directly affect customer service and resultant customer-satisfaction.

Optimisation of the IT&T investment portfolio through improved resource utilisation, constant load management and more accurate predictive capacity planning.

Improved implementation and rollout of new systems through rigorous impact analysis by using EAGLE-i for final testing and modelling of the new system's immediate impact on existing production systems. Reduces life-cycle costs and cost of quality often experienced in post-implementation change.

Greater visibility of actual third party IT&T Services Contract performance against contracted Service Level Agreements where applications, infrastructure and networks are outsourced. Ensures non-performance is being accurately identified if occurring.

Improved security of networks and infrastructure through ongoing detection and monitoring of all devices and access through EAGLE-i down to the individual device and logon ID.

Sophisticated presentation of systems performance for Internal IT service delivery purposes.  Enables the IT department to provide online visibility to the organisation's C-Level executives of actual service level performance across multiple critical core business applications on a range of diverse platforms.